Cost optimisation will drive companies to consider technologies such as virtualisation, managed services and cloud computing in their business operations.
“Adding to this, the increasing consumer adoption of WEB 2.0 solutions such as Facebook, Twitter and personal blogs suggest that companies need to adopt these alternative customer outreach programmes,” Frost & Sullivan partner, Nitin Bhat, said at the 2010 Frost & Sullivan Malaysia Telecoms Awards here today.
The awards, in its sixth year, honour home-grown successes along with multinational companies operating within the highly-competitive Malaysian space.
Bhat said the award recipients had shown that a focus on the customer’s latent needs and innovation of product and services portfolio allowed for superior market performance.
In the vendor category, the winners are:
Genesys Telecommunications Laboratories
( Contract Centre Applications Vendor of the Year );
(Enterprise Telephony Vendor of the year).
Check Point Software Technologies
(Network Security Vendor of the Year).
(Wireline Telecoms Equipment Vendor of the Year).
(Wireless Telecoms Equipment Vendor of the Year).
In the service provider catetory, the winners are;
(BPO Service Provider of the Year)
(Managed Security Service Provider of the Year)
Telekom Malaysia Bhd
(Managed Service Provider of the Year)
(Service Provider of the Year)
IDOTTV Sdn Bhd’s Islamic Banking Tawarruq Trading System
- Most Innovative Application
--Product of the Year)
Celcom Axiata Bhd
- Broadband Service Provider of the Year,
- Mobile Service Provider of the Year
- Service Provider of the Year
Time dotCom Bhd
( Special Award for Exceptional Peformance of the Year )
( the Most Promising Service Provider of the Year )
The Awards banquet was held alongside the 2010 Malaysia Excellence Awards. — Bernama